• All orders are shipped via FedEX.

    • No package will be in transit for more than 48 hours.

    • Orders are shipped every Wednesday.

    • Orders must be received by 3PM (PST) on Monday to ship the following Wednesday.  Orders received after that time will ship the next week.

    • You will receive a notification email with your FedEx tracking number when your order has shipped.

    • We pack pints of ice cream in a well-insulated shipping box under dry ice. It gets colder inside that box than it does in your freezer: -109.3°F.

    • Depending on the destination and the shipping method you choose, we’ll include enough dry ice in the box to keep the ice cream frozen well into the evening of the delivery date.

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